Friday 12 April 2013

Outlook 2007 Error Code






0x800CCC00 LOAD SICILY FAILED - Authentication did not load.
  1. Try closing and restarting Outlook express
  2. If still getting same error, wait 20-30 minutes for a server reset of your account then try again
  3. It could be a corruption of the user account in Outlook Express. Try setting up a second identity and see if it works
0x800CCC01 INVALID CERTIFICATE CONTENT
  1. Get your certificate re-issued by your authority server
0x800CCC02 INVALID CERTIFICATE DATE
  1. Get your certificate re-issued by your authority server
0x800CCC03 USER ALREADY CONNECTED
  1. You may be logged in on another machine. Close all connections on all machines, wait 20-30 minutes and try again
  2. Some mail servers will not recognise an improper disconnection. This will result in the account being 'Poplocked'. Either wait 20-30 minutes for it to time out or get somebody to shell into the mail server and stop the mail task that is running on the account. This can normally only be done with accounts that have UNIX shells
  3. If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account with the administrator (if any) to see if you have the correct access to the list from the terminal you are using.
0x800CCC12 SOCKET READ ERROR - Unable to send Winsock request
  1. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC13 SOCKET WRITE ERROR - Unable to read Winsock
  1. This error sometimes appears when trying to download e-mails with an attachment. Having software such as Netnanny installed can cause this to happen. Disabling the software can resolve this error.
  2. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC14 SOCKET INIT ERROR - Unable to initialise Winsock.
  1. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task! In Windows XPsp2 and later open a command prompt and type "netsh winsock reset".
0x800CCC15 SOCKET CONNECT ERROR - Unable to open Windows socket
  1. Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC16 INVALID ACCOUNT - User account not recognised
  1. Check the spelling of the account name and re-enter the password taking care to spell it correctly.
0x800CCC17 USER CANCEL
  1. You have pressed the cancel button
  2. You may have mail that are missing headers, mail that does not conform to the mail RFC's or a corrupt or very large file attachment on the mail server.
  3. If you pressed cancel because it is taking a long while or is timing out then the pop3uidl file may be corrupted. Close your Internet connection and all other programs. Find and delete the file, pop3uidl, reconnect and try it again.
  4. If still the same error then repeat step 3, and reboot before trying to check the mail again.
0x800CCC18 SICILY LOGON FAILED - Logon attempt failed
  1. Check account information, making sure account is not case sensitive, close Outlook Express, restart the computer and try reconnecting.
  2. Create a different identity and see if it will logon on from this identity with the same information.
  3. Make sure the account is still active with the ISP and that the ISP is not having an e-mail outllook.
0x800CCC19 TIMEOUT
  1. This is a possible corruption of the pop3uidl file. Close the Internet connection and all programs. Search for the file 'pop3uidl and delete it. Reconnect and it should work
  2. Repeat step 1 with a reboot before you check your mail again
  3. You may have a corrupt or a very large file attachment on the mail server. Large file attachments, mail that are missing headers or mail that do not conform to the mail RFC's can cause this

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